Jeffrey McManus

The New Thing

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Twelve Hours of Nonstop Help

December 22nd, 2003 · No Comments · School of Customer Service, TV, Web/Tech

TechTV is having a twelve-hour Call-for-Help-a-thon starting Friday morning. The New York Times has a great article on it today.

This was brought to my attention by my wife Carole, who works as a Web producer at TechTV and runs their online community. She and I share an appreciation of the process of celebrities unraveling. We were joking that it will be interesting to see host Leo Laporte in hour 11 of the marathon. Our hope is that he goes into full-on Jerry Lewis mode.

Whether Leo survives or not, Carole tells me that TechTV is on fire these days, with a big bump in ratings and an all-time peak in users of the online community.

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