I bought a really outrageously expensive flat-panel LCD monitor about a month ago, the Samsung 213T. I’m totally overjoyed with it. The software they bundled with it that lets you view the display at various angles is junk, though. Let me explain.
First, the software embeds it’s own menu cruft in the right-click context menu whenever you right click on anything on the desktop. This is completely bogus — I don’t need a context menu for this stupid thing at all if it resides in the system tray (which it does). I certainly don’t need its context menu to pop up when I right-click on the Recycle Bin to empty it. And, um, your logo is TWICE AS BIG AS ANY OTHER MENU ITEM on the context menu and serves NO USEFUL PURPOSE. Do people actually pay you money for this or is your company advertising for itself on my desktop something I actually signed up for?
Next, it creates a global keyboard hook into Ctrl+Shift+R, a combination I actually use pretty often (it’s used to mark aggregated weblog posts as read in SharpReader). It did this without informing me; it just took over Ctrl+Shift+R when it was installed. This means that when I’m in any program and I hit Ctrl+Shift+R, my screen jarringly rotates ninety degrees to the left. To fix this, I have to hit Ctrl+Shift+R THREE MORE TIMES, which takes about a minute.
Finally, guys, if you’re going to go to the trouble of creating a FAQ on your Web site that refers customers to your tech support so you can ask a question frequently (like, for example, how do I go about remapping your brain-dead software to a more rational key combination or get the bloody thing to not automatically start up when my system boots), how about providing an actual LINK to your tech support page?
Your Pal,
Jeffrey
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That SO belongs in Scream Here. Sheesh.